Burgerville – Fresh. Local. Sustainable

Bike-friendly Access Update

Burgerville bike-friendly signage

Burgerville recently announced our intention to formalize and expand our bike-friendly drive -thru access to all of our restaurants with drive-thus. We’ve been serving cyclists in our drive-thrus on an ad hoc basis. The intention of our Bike Friendly Service program is to create a consistent policy and experience for our guests in the drive thru. To support this program, a cross-functional team, including members from Hawthorne Burgerville and community members from the Bicycle Transportation Alliance, have designed and are beginning the implementation of the first phase of the program.

How it works:

In this first phase of the program, we are directing all cyclists to pull forward to the first open window to place their order. This will allow cyclists to receive fast and friendly service regardless of whether or not the drive-thru system detects the bicycle.

What is included in the program? 

• Burgerville Bike Friendly Service Policy - All of our restaurant leadership has received our new policy and have reviewed and shared it with our restaurant teams. Please note that this is a new program for Burgerville, and the policy may change as we learn and improve.
• Share the Lane Signage - Signs are in place at our restaurants which are most frequented by bicyclists and all restaurants should have signs in place by Friday, September 18.
• Bike Friendly Service Stickers/Flags - Stickers and orange flags will also be installed at the same time signage is installed.

Bicycle Friendly Service Day at Hawthorne Burgerville:

Everyone is invited to come down to our Hawthorne restaurant between 2 and 4 p.m. on Thursday, September 17, where we will be celebrating our latest sustainable initiative –with free small Blackberry Smoothies with the purchase of a menu item of equal or greater value for those who cycle-thru at our Hawthorne restaurant between the hours of 2 and 4 p.m. Burgerville’s Chief Cultural Officer Jack Graves will also be on hand to host open discussion about our expanded bike policy.

When:

Thursday, September 17 from 2 to 4 p.m.

Where:

Burgerville

1122 SE Hawthorne Blvd.

About the author

Alison Dennis stewards Burgerville’s sustainable values from the farm to the table to the compost bin. She coordinates action toward a future in which the most profitable companies take the best care of people and the planet we share, and for Burgerville serving as a practical model of this future today.